July 2018
A Complimentary Report from Government Business Council and LexisNexis Risk Solutions
Research Insights: Exploring the IT modernization challenges facing government today
State and local government agencies face an unprecedented degree of technological change. With budgetary constraints and a continued need for maintaining data security, organizations throughout the country are looking to modernize efficiently yet safely.
Government Business Council (GBC), in partnership with CityLab and LexisNexis Risk Solutions, conducted a focused, in-depth research study to learn more about the degree to which state and local IT experts feel prepared, equipped, and empowered to lead their agencies into the future of digital citizen experience (CX) and services. This report shows the outcome of the research conducted, and goes deeper into the findings, offering views into how state and local government leaders are addressing the challenges of comprehensive IT modernization.