Webinar: The Cost of Poor Quality: A Spotlight on Patient Identity Management
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Thank you for your interest in the webinar materials, The Cost of Poor Quality: A Spotlight on Patient Identity Management. This webinar was given by Todd Bennett, Director of Marketing Planning for the Health Care Provider market at LexisNexis® Risk Solutions, on March 13, 2013.
Insights from this webinar include:
The system of patient identity processes at Health Systems today
Opportunities, contributing factors, and common causes for patient identity defects
How to assess the cost impact of patient identity defects
Review the methodology for calculating the COPQ
Discuss example workflows and the associated cost of patient identity defects
Learn about solutions to address these challenges
Introduce a complimentary web-based tool for calculating COPQ
Todd Bennett is responsible for LexisNexis® patient access and patient identity management solutions including Data Hygiene and Enhancement, Identity Proofing, and Patient Access Management. These solutions are used to improve data quality and facilitate high trust interactions between patients, providers, and provider communities. Todd participates in numerous industry associations including HIMSS, HFMA, MGMA, eHealth Initiative, and DirectTrust. Previously, Todd served as Director of Product Management at Emdeon where he created, managed, and marketed products dealing with transparency and care coordination. Prior to Emdeon, Todd was with Cardinal Health as a Program Manager and a Lean Six Sigma Black Belt working directly with hospital leaders and staff to improve operational efficiency. Todd began his career as an officer in the 82d Airborne Division of the United States Army.Todd graduated from the United States Military Academy at West Point with a BS in Engineering Management and from Georgia Southern with an MBA.
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